Durham Museum & Heritage Centre is located right in the centre of the City of Durham on the corner of North Bailey and Bow Lane, just opposite the east end of Durham Cathedral. For a map of the City of Durham showing the position of the museum, please see www.google.co.uk.
Street parking in Durham can be hard to find. There is a large multi-storey car park under the Prince Bishops Shopping Centre, another at the Walkergate Complex and two under the Gates Shopping Centre.
The museum is accessible by car. Disabled passengers can be dropped off at the door, and disabled drivers may be able to park on Palace Green between Durham Cathedral and Castle. There is a charge for parking on Palace Green. If you are planning to approach across Kingsgate Bridge, please note that there is a flight of steps at the west end of the bridge.
Once at the museum, the ground floor is generally accessible and it can be explored by wheelchair. However, the gallery where videos and a few exhibits are on show is not accessible to wheelchair users. Videos can be viewed downstairs on request, though.
The museum's opening season runs from the start of April to the end of October. It is also open at the Easter bank holiday weekend, when that weekend falls in March. The opening times are set out in the table below.
For large groups and school parties, it may well be possible to open outside the usual opening hours. Please note that visits by large groups and school parties must be arranged in advance.